Contents
Overview
How it works
Features
Getting Started
Accessing Another PC
Getting Help
Offering Help
Creating a Ticket
Accepting a Ticket
Connection Modes
SupportSmith User Interface
The SupportSmith Manager Dialog
Main Menu
Access Page
Invite Page
Offer Help Page
Connection Window
Remote Control Menu
File Transfer
Remote Desktop Menu
Remote Desktop Configuration
Remote Presentation Menu
Chat Window
The Tray Icon
SupportSmith Settings
Status Page
Activity Page
General Page
Access Control
Getting Technical Support