Settings


 

SupportSmith v2.0: Pre-Installed Agent Settings

 

Pre-Installed Support Agents allows Technicians to have administrative/unattended access to the remote PC, plus benefiting from all Administrative Tools available to this scenario.

 

Pre-installed agents enable:

 

•Administrative/unattended Remote Access
•Real time Status Monitoring.
•Working with a Colleague
•Request Technical Support

 

 

Agent Settings

 

Any Agent configuration can be managed from the Agent Settings window. Go to Start, Programs, SupportSmith v2 and launch the SupportSmith Agent Manager:

 

Agent Settings