Configure HTTP Error Responses

You can access configuration for the HTTP Error response pages by pressing this button:



which you will find in the Server Manager General tab, when the protocol is set to HTTPS.


You will be presented with the following dialog:



Status Code

This numeric code indicates the status of the response when a browser tries to access content in Thinfinity VirtualUI. The error responses may be displayed in the client browser.


The HTTP status code may indicate whether a request is successful or unsuccessful, and may also reveal the exact reason that a request is unsuccessful.


Shows the path to the error file that will show in case of a particular status code. The default path is the 'web' directory in the Thinfinity Virtual installation directory.


Shows the Thinfinity VirtualUI action in the event of an error status code:

- Send file: Thinfinity VirtualUI will show an error page located physically in the server's computer.

- Redirect: Thinfinity VirtualUI will redirect the page to any web page indicated in the configuration.


Press this button to add a new Custom Error page. Read more about this below.


Press this button to edit an existing Custom Error Page. Read more about this below.


Press this button to remove a selected Custom Error Page.


If you choose to add or edit a Custom Error Page, you will be presented with the following dialog:



Status Code

Enter the Status Code number that you want to configure.

Response Action

Choose whether Thinfinity VirtualUI will show a page that is stored locally or will redirect the user to another web page.

Insert Content from file into the error response

Choose this option if you want Thinfinity VirtualUI to show a static page locally stored in your Thinfinity VirtualUI server. Complete the file path by selecting the file you want to show with the button.

Response with a 302 redirect

Choose this option if you want Thinfinity VirtualUI to redirect users to a web page. Type the Absolute URL to this web page in the field below


Press OK to save the changes.


Read more:

Managing the SSL Certificate
HTTPS Security Settings
The 'Gateways' Tab